Aquasphere – Privacy Policy

Effective Date: 21 August 2025

At Aquasphere, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our platform, website, and services.

???? 1. Information We Collect

When you use Aquasphere, we may collect:

Account Information: Name, email address, phone number, business details, and login credentials.
Business Data: Company name, profile details, product and service listings, pricing, and media uploads.
Transaction Data: Orders, payments, billing information, and related records.
Usage Data: IP address, browser type, device details, location (if enabled), and activity on the platform.
Customer Interactions: Messages, inquiries, reviews, and communications exchanged between businesses and customers.

???? 2. How We Use Your Information

We use the collected information to:

Provide, operate, and improve the Aquasphere platform.
Enable businesses to create pages, list products, and engage with customers.
Process and secure payments.
Personalize user experience and improve search/discovery features.
Send important updates, promotions, or security alerts.
Prevent fraud, unauthorized activity, or misuse of the platform.

???? 3. Sharing of Information

We may share your information in the following cases:

With Customers/Businesses: To complete transactions, share product/service details, and enable communication.
With Service Providers: Payment processors, hosting providers, analytics tools, and other partners who help us deliver services.
For Legal Compliance: When required by law, regulation, or government request.
Business Transfers: In case of mergers, acquisitions, or restructuring of Aquasphere.

We do not sell your personal data to third parties.

???? 4. Data Security

We use encryption, secure servers, and industry-standard measures to protect your information. While we take every step to safeguard your data, no system is 100% secure. Users are responsible for keeping their login credentials confidential.

???? 5. Your Rights

As a user, you have the right to:

Access, update, or delete your account information.
Opt-out of promotional emails and notifications.
Request a copy of your personal data we hold.
Withdraw consent to data collection (may limit platform functionality).

???? 6. Cookies & Tracking

Aquasphere uses cookies and tracking technologies to:

Enhance user experience.
Remember login sessions.
Analyze site performance and improve services.
Show relevant offers and advertisements.

Users can control cookie settings via their browser.

???? 7. Children’s Privacy

Aquasphere is not intended for children under 13. We do not knowingly collect personal information from children.

???? 8. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of Aquasphere means you accept the updated terms.

???? 9. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

???? Email: support@aqua-sphere.co.za
???? Website: www.aqua-sphere.co.za